Acceptable Use Policy (AUP)

This Acceptable Use Policy (AUP) outlines the rules and guidelines for using sherpa.sh services. We ve provided plain English summaries to help you understand each section better. When you agree to our Terms of Service you are agreeing to the right column.

Last updated: Mar 7, 2025

General Agreement

The Services shall be used exclusively for lawful purposes. Users are prohibited from transmitting, distributing, or storing any content that violates applicable laws or regulations. This prohibition extends to materials protected by intellectual property rights without proper authorization, including but not limited to copyright, trademark, and trade secret materials. Additionally prohibited are materials that are obscene, defamatory, constitute unlawful threats, or violate export control regulations. Any violation of these terms may result in immediate termination of service.

What it means: You can only use our service for legal purposes. Don't store or distribute anything illegal, copyrighted without permission, or threatening.

Copyright Infringement & Illegal Content

We do not proactively monitor user content stored or distributed through our services. You are solely responsible for all content and activities associated with your account. We expressly disclaim any liability for user content or activities. Upon receiving valid legal requests from law enforcement or other authorized authorities regarding illegal content or activities, we will cooperate fully and may disclose relevant account information and data as required by law.

What it means: You're responsible for the content you distribute. While we don't actively monitor your files, we'll cooperate with authorities if your content is found to be illegal.

Adult Content

Adult content is not allowed. You are not allowed to publish any content that infringes upon the rights of third parties or otherwise violates the law. This includes, in particular, but is not limited to, pornographic or obscene material, extremist content or content that offends common decency, gambling, and material that could seriously endanger the morals of children or young people; this also includes the publication of defamatory content, insults or disparagement of persons or groups of persons.

What it means:

Acceptable Use

The following activities are prohibited when using our Services (including participation in sherpa.sh Community forums):

Any unlawful activities or content
Security breaches, hacking attempts, or unauthorized access to any systems
Facilitating illegal goods or services
Impersonation or misrepresentation of others, including sherpa.sh
Automated scraping, data mining, or bulk account creation
Circumventing service limits or creating multiple accounts
Using bots, scripts, or automated methods to access our services
Spam, unsolicited messages, clickbait, or fraudulent schemes
Deepfakes or synthetic media promoting illegal activities
Cloning or reproducing sherpa.sh functionality
Using our platform as a file hosting or download service
Reselling, transferring, or framing our services
Username squatting or trading of account names
Creating excessive load or disrupting our services
Using our infrastructure for VPNs, proxies, or VPS services
Publishing benchmark results without complete methodology
Cryptocurrency mining
Live video streaming without prior written approval

What it means: Don't misuse our platform. This includes: no hacking, impersonation, spam, automated abuse, deepfakes, or illegal activities. Don't create multiple accounts, scrape data, or use bots. No cryptocurrency mining, unauthorized live streaming, or using us as a file hosting service (like MegaUpload). We'll terminate accounts that violate these rules.

Enforcement and Discretion

sherpa.sh has sole discretion in determining violations of these terms. Any violation may result in immediate account termination, removal of all applications and deployments, and forfeiture of any remaining subscription period, without refund.

You may not use our Services in connection with content that we deem objectionable, including hate speech, discriminatory content, or illegal material. You agree to fully indemnify sherpa.sh (including legal fees) against any third-party claims arising from your violation of these terms or unauthorized use of our Services.

While we have no obligation to monitor Service usage, we employ manual and automated methods to detect abuse patterns. We reserve the right to investigate potential violations and may terminate your access if we determine, or our infrastructure providers require us to address, any violation of these terms, including our Acceptable Use Policy and DMCA Policy.

What it means: We have the final say on what counts as a violation of our terms. If you break the rules, we can terminate your account and delete all your applications. Don't use our service for objectionable content or hate speech. We can monitor service usage and take action if we find violations. You're responsible for any legal costs if third parties make claims against us because of your actions.

DMCA Policy

We comply with the Digital Millennium Copyright Act (DMCA). Accounts repeatedly violating copyright will be terminated without refund. We ll remove infringing content when properly notified.

Submit DMCA takedown notices to support+dmca@sherpa.sh with:

Your contact details (email, phone, address)
Description of your copyrighted work
Location of the infringing content on our service
Statement that you believe the use is unauthorized
Statement that you re the rights holder or authorized agent
Electronic or physical signature
Statement under penalty of perjury that your notice is accurate

False DMCA claims may result in liability. If you believe your content was removed in error, you may submit a counter-notice.

What it means: If someone's using our service to share your copyrighted content without permission, tell us at support+dmca@sherpa.sh with proof it's yours. We'll take it down. Repeat offenders lose their accounts. Don't file false claims -